Powered by the Microsoft 365 platform you already own.
Helping municipalities across Canada and the United States modernize operations, automate processes, and deliver better services with Microsoft 365.
Solutions built alongside municipalities.
Selected municipalities our team has supported.
Looking for experience relevant to your organization? Ask us for references connected to your municipality, project, or process.
Municipalities don’t need more software.
They need better ways to work.
Disconnected information
Documents, decisions, and data are spread across systems and departments.
Manual processes
Email-based approvals and inconsistent workflows slow service delivery.
Growing system sprawl
More point solutions create added licensing, support, and training complexity.
Limited visibility
Disconnected operations make reporting, oversight, and future AI initiatives harder.
What connected operations look like.
Modern municipal operations aren’t built by adding more software. They’re built by connecting your people, processes, and information on the Microsoft platform you already own.
One connected source of truth
Departments, documents, and data work together inside one governed Microsoft environment.
Consistent service delivery
Repeatable workflows create clearer, more reliable experiences for staff and residents.
Faster approvals
Automated routing, notifications, and decisions keep work moving.
Information stays protected
Security, compliance, and retention remain within the municipality’s Microsoft environment.
Greater visibility
Connected information supports stronger reporting, oversight, and future AI initiatives.
Fewer systems to manage
Reduce long-term licensing, support, training, and integration complexity.
CivicFlow powers your municipal workflows.
Municipal Workflow PlatformIntake
Routing
Rules
Workflows
& Alerts
Dashboards
Governance
Ready
Configure once. Deploy new municipal workflows as your organization grows.
See CivicFlow in Action.
Discover how municipalities are modernizing operations with Microsoft 365 and configurable workflows designed for local government.